Member profile

Vivienne Laurent

Cellar Reserve member of Thornridge Estate · Joined Feb 1, 2020 · Recovered after lapse

Region
Napa Valley
Report
May 2026
Active Members
1,290
Back to roster
Snapshot

Member overview

Tier
Cellar Reserve
4 shipments/yr · $185 each
Lifetime value
$4,470
to date
Tenure
Feb 1, 2020
est. join date
Win-back status
Reactivated
Purchase history

Shipments received

  • 2017 Library Cabernet Sauvignon
    Dec 25, 2025 · 6 bottles
    $370
  • 2020 Estate Merlot
    Jun 25, 2025 · 6 bottles
    $370
  • 2021 Reserve Cabernet Sauvignon
    Dec 25, 2024 · 6 bottles
    $370
  • 2019 Howell Mountain Cabernet
    Jun 25, 2024 · 6 bottles
    $370
  • 2017 Library Cabernet Sauvignon
    Dec 25, 2023 · 6 bottles
    $370
  • 2022 Reserve Cabernet Sauvignon
    Jun 25, 2023 · 6 bottles
    $370
  • 2019 Estate Cabernet Sauvignon
    Dec 25, 2022 · 6 bottles
    $370
  • 2020 Reserve Cabernet Sauvignon
    Jun 25, 2022 · 6 bottles
    $370
Contact log

Outreach history

  • Mar 11, 2026·Email
    Win-back outreach sent. No reply yet.
  • Mar 25, 2026·Call
    Spoke with member. Agreed to resume next allocation.
  • Apr 1, 2026·Note
    Reactivated. Reinstated on quarterly cadence.
Add note
Member intelligence

ARC's read

ARC is reading the profile…
Next steps

Take action